Organizations can look great on the outside and be significantly sick on the inside. They, like people can put on a great face to their constituents, be it a local church or other ministry while living with significant dysfunction within.
Here is something to ask yourself. Would I want those who love my ministry to sit on my board or in my staff meetings? Would they like what they see? Would they be impressed with the relationships they observed? Would they be as impressed after a season on the inside as they are now?
The truth is that in many cases, the closer one gets to the heart of a ministry the more disillusioning it becomes. Boards that don't pray, members who bicker, turf that is guarded, lack of transparency, attitudes that are unbecoming, leaders who don't empower, conflict that is unresolved, and I could go on. Yet the true health of a ministry is not how it looks on the outside, and not even if good things are happening because of it but what it looks like on the inside where the unvarnished truth is seen.
If you would not want your best donor to see the real you as an organization you might want to consider what it would take to get to true organizational health. There are no perfect organizations but there are healthy and unhealthy and the closer you get to the leadership core the more real that definition becomes.