Mar 05, 2015

Negative voices are empowered because they talk with one another

Why can a few negative voices make such a difference in an organization? It is really quite simple. People with negativity find each other, talk to one another and create bonds with each other around their unhappiness. Of course others are left out of the conversation but the negative voices reinforce themselves and it feels like they represent the majority. Usually they do not.

These alliances...
Read more
Mar 05, 2015

Negative voices are empowered because they talk with one another

Why can a few negative voices make such a difference in an organization? It is really quite simple. People with negativity find each other, talk to one another and create bonds with each other around their unhappiness. Of course others are left out of the conversation but the negative voices reinforce themselves and it feels like they represent the majority. Usually they do not.

These alliances...
Read more
Mar 03, 2015

Communication silos and integration

It is not uncommon for a leader to have many one on one conversations with members of his/her staff but not to inform others of the contents of those conversations so that they are the only ones who have all the information. FDR was famous for this tactic. What it does is to give the leader the power of information but to leave staff in the dark. It is disempowering to staff and actually a...
Read more
Mar 03, 2015

Communication silos and integration

It is not uncommon for a leader to have many one on one conversations with members of his/her staff but not to inform others of the contents of those conversations so that they are the only ones who have all the information. FDR was famous for this tactic. What it does is to give the leader the power of information but to leave staff in the dark. It is disempowering to staff and actually a...
Read more
Feb 12, 2014

Truthful disclosure in ministry settings

One of the hallmarks of Jesus was his commitment to truth. It was not a hard truth for it was almost always delivered with grace (Pharisees excepted on occasion) but it was truth. Falsehood is one of those things listed in the Proverbs as detested by God.

Yet, ministries are notorious for delivering half truths, non-truths and outright falsehoods when dealing with issues that are unpleasant. This...
Read more
Feb 12, 2014

Truthful disclosure in ministry settings

One of the hallmarks of Jesus was his commitment to truth. It was not a hard truth for it was almost always delivered with grace (Pharisees excepted on occasion) but it was truth. Falsehood is one of those things listed in the Proverbs as detested by God.

Yet, ministries are notorious for delivering half truths, non-truths and outright falsehoods when dealing with issues that are unpleasant. This...
Read more
Feb 09, 2014

Communicating in a matrix world - it is everyone's responsibility



Communication builds trust and trust minimizes conflict because information is power. The issue of howan organization designs systems where the right information gets to the right people at the right time so that good decisions can be made and everyone know what they need to know is complex. When it comes to information, everyone has an opinion and expectations are hard to meet. Some common...
Read more