Feb 21, 2014
When you need to digest bad news
From time to time, organizational leaders need to face and digest bad news. There is always the temptation to become defensive, to want to minimize what we are hearing or to ignore it altogether. We may feel that we have failed or have not led well. This is precisely when we need some values to fall back on and I often fall back on four specific values that help me hear, digest and deal with bad...
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