Jun 13, 2021

Questions to ask your staff - and yourself

 

There is a wealth of information at the fingertips of leaders if they would take the time to ask their staff key questions. They know things you don't know and they can help your organization get better - much better if you and your leaders will take the time to ask key questions - and listen to the answers. Those questions can lead into rich dialogue, suggestions, ideas and insights that can...

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Mar 13, 2019

This simple practice will boost the morale of your staff significantly


It is not unusual for me to conduct staff audits in churches, non-profits or businesses. One of the most common complaints is also one of the easiest to solve: Leadership does not listen to us! Now think about that. It takes no money or resources to listen and dialogue. It does not affect your bottom line or your budget. But it does have a huge impact on morale.

Both listening or not listening to...
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Sep 27, 2018

When boards don't know the morale of the staff or choose to ignore it

It is not uncommon for me to deal with situations where the board of a church or non-profit (it happens in the for profit world as well) seem to be ignorant of the moral of the staff in the organization. In many cases I have been called in as a consultant because of low staff morale. When I report to the board my findings either the reaction is one of surprise or embarrassment. Surprise when they...
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