Feb 06, 2019

Questions to ask about the intellectual capacity and EQ of potential board members

Serving on a board, church or otherwise, requires a special intellectual capacity or ability. This is not about education - many educated people have limited intellectual capacity and many who lack higher education have it along with good common sense.

It is the ability to think conceptually, to visualize what could be rather than simply what is, to be able to focus on the big picture and concepts...
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Oct 26, 2018

Two key reasons for confict within organizations

Think about these equations:

Healthy people + wrong role = conflict
Unhealthy people + wrong role = conflict
Unhealthy people + right role = conflict
Healthy people + right role = effectiveness

These equations illustrate three truths. First, it explains why conflict is so prevalent within organizations. Second, it illustrates the importance of hiring healthy individuals who have good EQ and understand...
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Oct 24, 2018

Overestimating our skill and underestimating our weaknesses

It should not be a surprise that we are often prone to overestimate our skill and underestimate our weaknesses. This can have the affect of trusting our instincts too much in the first instance and not understanding how our weaknesses impact others in the second. 

Take for instance, an individual who is good at strategy. Because they have skill in determining strategy they can downplay the input of...
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Apr 10, 2018

Emotional Intelligence and it's correlation with organizational culture.

It is a given that the Emotional Intelligence of an organization is the sum of the EQ of its members. In other words, the organization's EQ reflects the general emotional health of its people. When I ask people about the culture of their workplace, they can quickly identify the positive and the negative aspects of their organization. What they often don't realize is that they are describing the EQ...
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Nov 06, 2017

Core issues every leader needs to pay attention to

Almost all leaders struggle with some core issues related to their leadership. Maturing in our leadership role requires us to resolve these core issues and manage them – if we cannot fully deal with them.

The first is the need to be loved and accepted. This is a universal need of course, but leaders who need to be loved and accepted by those they lead set themselves up to fail. Good leadership is...
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Aug 18, 2016

Five EQ skills that can transform a team or organization

The average level of Emotional Intelligence (EQ) within an organization or team has a direct impact on the success of that group. The higher the EQ skills of a team the better they relate, the more candid they are, the less conflict they have and the health of relationships is stronger. All of these contribute to greater cooperation, more innovative thinking, cooperation and lack of infighting and...
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Aug 08, 2016

Ways that organizations inadvertently compromise the quality of their services

Almost every organization I have worked with would  say that they are committed to quality work internally and quality services externally but often the reality does not live up to the goal. This is particularly true among non-profits but it is not only resident there. Often it is the result of several overlooked factors that inadvertently compromise the quality of their work.

One of the first...
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