Mar 29, 2023

When our ministries claim to be transformational but toxicity exists on their staff, we need to take note


There is a disconnect in many ministries that claim to be about transformation. That disconnect is that their own internal staff cultures are often toxic, dysfunctional, and highly untransformed. It is a sickness that pervades even high-profile ministries that purport to be at the forefront of leadership and transformational ministries.

I recently worked with a very large multi-ethnic church,...

Read more
Jun 13, 2021

Questions to ask your staff - and yourself


There is a wealth of information at the fingertips of leaders if they would take the time to ask their staff key questions. They know things you don't know and they can help your organization get better - much better if you and your leaders will take the time to ask key questions - and listen to the answers. Those questions can lead into rich dialogue, suggestions, ideas and insights that can...

Read more
Mar 13, 2019

This simple practice will boost the morale of your staff significantly

It is not unusual for me to conduct staff audits in churches, non-profits or businesses. One of the most common complaints is also one of the easiest to solve: Leadership does not listen to us! Now think about that. It takes no money or resources to listen and dialogue. It does not affect your bottom line or your budget. But it does have a huge impact on morale.

Both listening or not listening to...
Read more
Jan 11, 2019

The culture of your church staff directly impacts the culture of your congregation

How healthy is your church?

One of the leading indicators of that question's answer is the health of your staff culture. The culture of your staff is generally a microcosm of congregational culture and whether good or bad will ripple on the rest of the congregation. When I work with congregations who are struggling with significant issues one of the first things I do is to get a handle on the...
Read more
Jul 26, 2017

Pesident Trump's leadership style could be his undoing.

I have watched with some bemusement the internal leadership dynamics of the Trump presidency and White House. Not his politics - the country voted for that. But his leadership style. In fact, I suspect that it is his personal leadership style that will prove to be the most serious challenge in his presidency. 

As a reader of biographies including many of world leaders, I am well aware that their...
Read more
Jul 17, 2016

Why leaders have an obligation to deal with situations when there is not a good staff fit

Perhaps one of the hardest responsibilities of leaders of teams or organizations is to deal with situations where there is not a good fit between a staff member and his/her role. What makes it hard is that it requires candid conversation with the individual as well as the effort to find a role that is a better fit in your organization or in another. Many of us don't like to have those...
Read more
Jun 07, 2016

When loyalty becomes a threat to an organization

We all want loyal staff, particularly to the mission of the organization we lead or are a part of. However, that very important element can become a problem when leaders choose staff members primarily on the basis of loyalty to them.

Recently I had a first hand glimpse into an organization that does great work. But there was one key staff member who caused me puzzlement. He had poor interpersonal...
Read more