Apr 10, 2018

Emotional Intelligence and it's correlation with organizational culture.

It is a given that the Emotional Intelligence of an organization is the sum of the EQ of its members. In other words, the organization's EQ reflects the general emotional health of its people. When I ask people about the culture of their workplace, they can quickly identify the positive and the negative aspects of their organization. What they often don't realize is that they are describing the EQ...
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Aug 18, 2016

Five EQ skills that can transform a team or organization

The average level of Emotional Intelligence (EQ) within an organization or team has a direct impact on the success of that group. The higher the EQ skills of a team the better they relate, the more candid they are, the less conflict they have and the health of relationships is stronger. All of these contribute to greater cooperation, more innovative thinking, cooperation and lack of infighting and...
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Aug 08, 2016

Ways that organizations inadvertently compromise the quality of their services

Almost every organization I have worked with would  say that they are committed to quality work internally and quality services externally but often the reality does not live up to the goal. This is particularly true among non-profits but it is not only resident there. Often it is the result of several overlooked factors that inadvertently compromise the quality of their work.

One of the first...
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