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culture listening
Jun 13, 2021

Questions to ask your staff - and yourself

 

There is a wealth of information at the fingertips of leaders if they would take the time to ask their staff key questions. They know things you don't know and they can help your organization get better - much better if you and your leaders will take the time to ask key questions - and listen to the answers. Those questions can lead into rich dialogue, suggestions, ideas and insights that can...

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listening story
Sep 07, 2019

Everyone has a story and to understand another individual you need to know their story


I am a great believer in ways that we can understand ourselves and others. Our wiring is unique and tests such as Strength Finders, Disc and other means of evaluating ourselves and others help us understand who we are and why we react and respond the way we do. 

One of the most powerful ways to understand others, however, is not found in a test but in taking the time to listen to and understand...
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healthy staff cultures listening
Mar 13, 2019

This simple practice will boost the morale of your staff significantly


It is not unusual for me to conduct staff audits in churches, non-profits or businesses. One of the most common complaints is also one of the easiest to solve: Leadership does not listen to us! Now think about that. It takes no money or resources to listen and dialogue. It does not affect your bottom line or your budget. But it does have a huge impact on morale.

Both listening or not listening to...
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active listening listening
Jul 19, 2015

I am listening - or am I?

Listening is an interesting thing. We can do it without doing it! How many times has my wife said, "I told you that already," and it's like "Really? I didn't hear it." 

One of the jobs of a leader is to listen to those who they supervise regarding concerns that staff or constituents have. It is not uncommon for me to hear from the same that their leader does not listen to them. Or, to put it...
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active listening listening
Jul 19, 2015

I am listening - or am I?

Listening is an interesting thing. We can do it without doing it! How many times has my wife said, "I told you that already," and it's like "Really? I didn't hear it." 

One of the jobs of a leader is to listen to those who they supervise regarding concerns that staff or constituents have. It is not uncommon for me to hear from the same that their leader does not listen to them. Or, to put it...
Read more
leadership listening
Dec 07, 2014

Leaders who lose credibility by listening to their constituency

This is going to sound counter intuitive since we are all told to listen to those we lead. However, there are scenarios where listening actually hurts the credibility of a leader. Let me explain.

Most leaders know they have to listen to those they lead. So most do. However there are leaders who listen (because they have to) but have no intention of actually addressing the concerns of those they are...
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leadership listening
Dec 07, 2014

Leaders who lose credibility by listening to their constituency

This is going to sound counter intuitive since we are all told to listen to those we lead. However, there are scenarios where listening actually hurts the credibility of a leader. Let me explain.

Most leaders know they have to listen to those they lead. So most do. However there are leaders who listen (because they have to) but have no intention of actually addressing the concerns of those they are...
Read more
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