Mar 29, 2018

Are you writing promise checks you cannot cash?

It is easy to say "yes" when we know we ought to say "no." It is easy to promise delivery on promises with unrealistic deadlines. These are "promise checks" that we are unable to cash. 

Why would we say yes when we should not, or promise to reach deadlines that are unrealistic? Let me suggest that there are often three reasons. First, we want to be liked and a "yes" to a request is an unconscious...
Read more