Nov 10, 2012
When we take up the offense of others
Some of the most difficult situations I have to deal with as an organizational leader are those who call my office angry and unhappy and irrational over an issue that they have no first hand knowledge of. They have taken up someone else's issue and have gone on a crusade.
The reason these are such difficult situations is this. First, because they don't have first hand knowledge one cannot have a...
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The reason these are such difficult situations is this. First, because they don't have first hand knowledge one cannot have a...