May 31, 2008
The common dysfunction of bureaucracy
Bureaucracy is a first cousin to control because it is perpetuated through unnecessary 'toll booths' that must be stopped at and tolls paid before one can move forward. Bureaucracy is not usually created to control (although sometimes it is) but rather to ensure that right decisions are made and right directions pursued.
Boards that require all items to come to them before decisions are made, or...